Medical Information Associate - German or French Speaking, Sofia Bulgaria

PPD are seeking a life science qualified French OR German speaking Medical Information Associate to join our Medical Communications team from our Sofia office in Bulgaria.

If you’re a life-science graduate seeking your first opportunity or an industry professional looking for a career change, this is could be a great opportunity for you.

A highly professional international environment, PPD are a global contract research organization and we’ve enjoyed significant growth, with over 20,000 employees in over 47 countries, PPD applies innovative technologies, therapeutic expertise and a firm commitment to quality to help clients and partners bend the cost and time curve of drug development to deliver life-changing therapies that improve health.

Responsibilities Include

• Provide medical information by researching and responding to medical inquiries from approved resources
• Collaborate closely with pharmaceutical companies to ensure that relevant information is provided to the customer
• Communicate with doctors, pharmacists, caregivers and patients, and resolve a wide variety of customer requests, inquiries, and/or complaints
• Document customer interactions, including Adverse Events and Product Complaints
• Provide high quality services and support your team to exceed client expectations
To be success in this position, you should have a willingness to learn and obtain new skills/competencies, you be developing excellent interpersonal skills and demonstrate effective communication capabilities. You should also have strong customer/client service skills and the ability to organize and prioritize yourself effectively

In return for this challenging and rewarding career, you will receive a thorough onboarding process and ongoing training to gain the expertise you need. Whilst we offer a competitive salary and benefits package, you will also be eligible for a EUR2,000 joining bonus payable upon successful completion of probation.

Qualifications

• Life Science degree or Healthcare professional background (Pharmacist, Nurse etc.),
• Previous work experience is desirable but not essential (Experience working in a client or customer focused environment would be of benefit)
• Willingness to work with protocols and regulatory guidelines
• Fluent French or German, both written and spoken
• Good command of English
• Knowledge of MS Office, Windows and web-based applications

If this opportunity sounds appealing to you, please ensure you apply with an English CV, highlighting your French or German language capability!

https://www.jobs.bg/job/4680312